Frequently Asked Questions
Everything you need to know about shopping with Kashkha
What is the status of my order?
Once your order is placed, you will receive a confirmation email with a tracking number. You can use this number on our website or the courier's portal to see real-time updates on your delivery.
What is your return and exchange policy?
We offer a 14-day return and exchange policy for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like accessories and innerwear are non-returnable.
Do you offer international shipping?
Yes, Kashkha ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements to our chart to ensure the perfect fit for our modest wear collections.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, AMEX), PayPal, and popular regional options like Apple Pay and Tabby for buy-now-pay-later convenience.
Are the colors of the products accurate?
We strive to display our products as accurately as possible. However, due to different screen calibrations and studio lighting, slight variations in color may occur.