Returns & Exchanges
At Kashkha, we are dedicated to providing you with the finest modest fashion. If you are not completely satisfied with your purchase, you can return or exchange your items within 14 days of delivery, provided they are in their original, unworn condition with tags attached.
Initiate Your Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and provide a reason for the request.
Pack Your Items
Securely place the items in their original packaging, ensuring that all original tags, labels, and hygiene seals are intact and undamaged.
Schedule a Pickup
Once your request is approved, our courier partner will contact you within 48 hours to collect the package from your designated address.
Receive Your Refund
After our quality team inspects the returned items, your refund will be processed to your original payment method or issued as store credit within 7–10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing